Frequently Asked Questions
Most Common Questions
Price & Quality
Are you a manufacturer ?
Yes, we are manufacturer and with our own factory and tea farms , all automation production lines for producing high quality green tea、black tea and so on.
How is your quality control for the tea ?
From the beginning to the end, the National Commodity Inspection Bureau, authoritative third-party testing agencies, and Qs Haccp escorted our quality.
How is tea wholesale price ?
As a tea production and wholesaler, we are not the cheapest, but the best cost-effective. We provide high-quality tea and the best service at the same time.
How can I get tea samples?
We are honored to offer you tea samples, and for our regular customers, we always send free samples when new types of tea are available, You just need to pay the shipping cost accordingly (Shipping fee for remote area may cause freight increased). You can also choose the samples you need in our online shop, once payment done, we will arrange the shipment for you within 24 hours (International express usually takes 7-10 days, you will receive the package).
How is the payment terms ?
We are accept TT、Bank transfer、Western Union、L/C 、PayPal and so on
Store Tea
What is the best way to store loose-leaf tea?
It is fresh air, oxygen to be specific, which robs the flavour from loose-leaf teas. Store the teas in an airtight container away from moisture and direct sunlight. Don't store teas in the refrigerator or freezer. The cooler temperatures will not preserve freshness of tea, and moisture and odors from the refrigerator or freezer will give your tea an upleasant taste.
Should kept the tea in the freezer?
No, tea should not be kept in the freezer. There are strong aromas and moisture in your freezer. Tea should be stored in a closed container, out of the light. Remember that tea is a blotter and will absorb strong smells
The tea have an expiration date ?
No, our tea does not have an expiration date. We do put lot numbers on our tea, which lets us know when it was produced. We recommend the product be consumed within two years of that date, simply to ensure the best flavour. Of course, we guarantee all of our products, and if you are unhappy with our product, please let us know.
How much caffeine is in green tea?
It is quite difficult to gauge how much caffeine is in a cup of tea, because it depends on so many factors: the tea itself, how much is used in a cup, and how long it is brewed. But the general rule is a cup of green tea contains about one-third as much caffeine as a cup of coffee
About the tea flavoured?
Some people while making the tea have no flavours added, some use 100% natural flavours, and some are a blend of natural and artificial flavours. Since there is no evidence that these blended flavours pose a risk, we have no problem using them. We do understand that some people like to avoid them, so that is why we offer a variety of certified organic teas only containing 100% natural flavours (or unflavoured teas)